Frequently Asked Questions
Do your products contain gluten?
No. All Luxe Beauty products are 100% gluten-free and safe for those with celiac disease or gluten sensitivities. Gluten proteins are never used in our oils, extracts, or any part of our manufacturing process.
We have many gluten-sensitive customers who trust Luxe Beauty because every product is formulated to our Luxe Standard — face-grade, organic, and crafted without cheap seed oils, parabens, PEGs, or synthetic fragrance.
Your skin deserves the same care as the most delicate areas of your body, which is why our formulas are always pure, clean, and safe.
Are your products nut-free?
Yes. All Luxe Beauty products are nut-free and peanut-free.
Do your products contain soy, petroleum, dimethicone, or silicones?
No. All Luxe Beauty skincare is formulated without:
- Petrolatum
- Petroleum
- Parabens
- Phthalates
- Beeswax
- GMOs
- Propylene Glycol
- Dimethicone
- Silicones
- Lanolin
- Nuts
What is the source of your hyaluronic acid?
Our hyaluronic acid is derived from non-GMO potatoes.
In what order should I use Luxe Beauty products?
We recommend the following routine:
- 4-in-1 Cleanser
Use daily to remove dirt, impurities, and makeup. - Weekly Exfoliation (1x per week)
Leave on for deep exfoliation and dead skin removal.
Follow directions as instructed. - Bi-Weekly Mask (Every 2 weeks)
Leave on for 10–20 minutes as a detoxifying treatment. - Rose Quartz Toner
Use after cleansing and throughout the day.
Ideal for travel or flights to maintain pH balance and hydration. Let it soak in. - Anti-Aging Youth Activating Serum
Use AM and PM.
Can be applied all over the face, around the eyes, and to spot-treat wrinkles. - Lightener & Brightener Serum
Use on dark spots or all over the face. Let it absorb fully. - Luxe Lotion
Use AM and PM. Suitable for face and body. - Renewal Night Cream
PM use only. Apply to face, neck, and décolleté. - Glow Power Antioxidant Serum
Use AM to protect against oxidative stress.
Use PM for repair and rejuvenation.
This is the final step due to its high molecular weight and waterless formula. - Lip Plumper Treatment
Apply 1–3 times per week. - Luxe Lips Balm
Apply 1–2 times per day or as needed.
Are your products dermatologist tested?
Yes. All Luxe Beauty products are dermatologist tested, hypoallergenic, and non-irritating.
Are your products cruelty-free? Do you test on animals?
All Luxe Beauty products are cruelty-free.
We never test on animals.
Why don’t you use retinol?
We choose not to use retinoids due to concerns raised by an optometrist specializing in ocular surface disease.
She has observed long-term use of retinoids contributing to damage and atrophy of the meibomian glands, which are essential for healthy eye function. These effects have been documented in clinical literature, particularly with repeated, long-term exposure.
We prioritise skin health that does not compromise eye health.
Why are your products bottled in glass?
All Luxe Beauty skincare is packaged exclusively in glass.
Founder Jane May Graves chose glass to prevent high-quality, pure ingredients from absorbing plastic contaminants, including potential hormone disruptors and chemicals with estrogenic activity (EA).
While glass can be less convenient, it is safer for both human health and the environment.
Independent research, including studies from the National Institutes of Health, has shown that many plastics — even those marketed as BPA-free — can leach chemicals with estrogenic activity.
Are your packaging materials recyclable?
Yes. All packaging materials are recyclable.
- We only purchase recycled packing materials
- Our bubble wrap is made from potato and rice starch (not petroleum-based plastic)
- These materials decompose naturally in a short time
Can I use Luxe Lotion on my face and body?
Absolutely. Luxe Lotion was intentionally formulated as a face-grade, high-performance moisturizer that is gentle and effective enough for head-to-toe use.
Unlike traditional body lotions that rely on seed oils, dimethicone, artificial fragrance, or fillers, Luxe Lotion is crafted with premium, antioxidant-rich, nutrient-dense botanicals.
You may find thicker areas (elbows, knees, legs, feet) need slightly more product, but results are immediate — silky softness, improved hydration, and visible radiance.
Pro Tip: For maximum glow, pair Luxe Lotion with Glow Power Antioxidant Serum on the face, neck, and décolleté.
Why does the 8.5 oz Luxe Lotion label say “For Face, Neck, and Hands”?
These areas show visible signs of aging first due to daily exposure to:
- UV radiation
- Blue light
- Pollution
- Wind and environmental stress
- Frequent washing (especially hands)
- Constant movement and expression
Luxe Lotion is formulated at a face-grade level, rich in antioxidants, peptides, hydrating botanicals, and barrier-strengthening actives — which is why the label highlights these high-exposure areas.
That said, you can use Luxe Lotion everywhere.
We simply spotlight where it delivers the most transformative results fastest.
Is there a difference between the 8.5 oz and 2 oz Luxe Lotions?
The only difference is size — and the Lavender scent is exclusive to the 2 oz.
Both sizes contain the exact same premium, face-grade formula.
- 2 oz: perfect for travel or handbags
- 8.5 oz: ideal for full-body daily use
Every size delivers the same Luxe Beauty experience.
How long do your products last? What is the number on the bottle?
Each product includes a PAO (Period After Opening) symbol, which indicates how many months the product remains effective once opened.
We formulate for skin life, not shelf life.
The stamped number on the bottom of the bottle is the lot number, used for quality tracking.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at sales@luxebeauty.com


